Resources

Accessibility for ontarians with disability act 2005 (aoda)

We are committed to strive at all times to provide our services to persons with disabilities in keeping with the principles of dignity, independence, integration and equal opportunity. We are also committed to allow people with disabilities to benefit from the same services, in the same place and in the same, or similar, manner as our other customers.

People with disabilities may use assistive devices as is necessary to access our services and facilities. We encourage users of assistive devices to seek support from our staff, as needed. We encourage you to contact us when documentation is required in an alternative format.

Here are the documents required by the Accessibility to Ontarians with Disabilities Act’s Customer Service Standard:

Feedback form on our treatment of people with disability Company customer service standard policy and procedures